FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. How do we Pay?

All invoices must be prepaid by T/T before delivery unless prior credit has been established.

2. What's the MOQ?

2500PCS--3000PCS/shipment in total for in-vitro or plug/tray plants.

3. What's your price and payment term?

EXWORK price term and we require full payment 7 days before shipment.

4.Can you send tissue culture in-agar or ex-agar?

Yes, we can do both ways according to importer's requirements.

5. Can you issue a phytosanitary certificate and CITES for live plants?

Yes, we can apply for or issue all documents that are required for customs clearance.

6.How long can plants survive in cartons?

They can stay in cartons for 7-10days at temperature range 15--27 degree.

7. Wholesale vs. Retail

If you are a gardener looking to buy plants for your personal projects, please do not call a wholesale nursery. (It will frustrate both of you.) Most sell only to professional landscapers, municipalities, or conservation organizations who are specifying large quantities of plants, and these wholesalers are not equipped to fulfill small orders or to answer individual questions about plant characteristics and choices. Instead, choose a retail supplier. They are more likely to be able to talk with you about plant selection (if you wish) and you can purchase in small quantities.